We're proud of the service we provide to our clients. By using a customer-first model of service, we've seen a lot of happy customers over the years. Here are their thoughts:
Adam Miller made a very complicated process simple due to his in depth knowledge, quick turnaround, and professional staff. Each phone call, text, and email was answered quickly and thoroughly. He helped make the scary process of purchasing a new home, error free and hence, worry free. Adam is awesome.
Adam Miller is very knowledgeable, kind and helpful. He always was willing to help with any concern. I recommend him. He will give the best advice and offer the best options for the adequate mortgage for the customer.
Absolutely great service. He was able to streamline my home loan so super fast...Jim Apessos was extremely helpful and was always quick to get back to me if I had any questions. I recommend him highly!
Jim is the BEST to get the BEST deal for you. I should frame the rate that was offered for my refinance of jumbo loan that was closed in May, 2016. Trust me, Midwest offered a very very competitive rate as I've been monitoring the rates every day for about an year. I really enjoyed working with him through out the process as he educates and guides you on what is RIGHT for you. I've learnt a lot through out the process. Jim is extremely very well knowledgeable and his high professionalism, positive attitude, patience to explain everything has been immaculate. Outstanding service as everything is electronic and followups/updates are prompt even on the week ends from Jim. Very well deserved individual for both the hard work and smart work he put in to close it in 4 weeks.I HIGHLY recommend Midwest Equity Mortgage and Jim Apessos.
Jim Apessos was a phenomenal loan originator. He tirelessly worked on my behalf to get my refinance done. I had a special situation that made it a bit complicated, but he was steadfast in getting it done. Really was a pleasure. Not only is Jim super professional and attentive, but an all around fine individual. Totally recommended. Thanks Jim and Midwest Equity.
I had a superb experience with Jim Apessos at Midwest Equity- He was awesome!!I had a very complex jumbo re-fi that I had worked on with several other mortgage people. When these people slowly came back, one by one, and were unable to complete my application, I turned to Midwest Equity. Without getting specific, Jim explored all the trouble spots on my application with a fine tooth comb, and came back with a course of action that was required to complete it. We did all these things, and he succeeded! We closed last week! Not only was Jim thorough and complete, but he was also quick with a reply or the answer to a question. Here is the best point, Jim PAID for the Appraisal! This was a huge gesture of both confidence and sincerity. None of the other places I went to offered to do such a thing. In fact, they wanted ME to pay for the Appraisal before they even guaranteed that my loan would go thru! I would highly recommend Jim to anyone looking for a loan. I mean it.
Great experience with Jim at Midwest Equity!! We've been with Quicken for many years and Jim @ Midwest Equity beat Quickens best rate. He was very professional and friendly. The entire process was about three weeks and we closed. Great job and thank you very much for a great experience!!
I was all set to use my old mortgage company again, when a friend of mine insisted that I call Jim Apessos at Midwest Equity Mortgage. That was the great advice, and I'm glad I listened. Jim was outstanding! His communication skills are really excellent, and he explained everything so that a novice like myself understood the process clearly. On top of that, we had an aggressive deadline that he promised to meet. Needless to say, Jim made it happen. The whole process was seamless and quick. While he must have many clients, I felt like the most important one. And, he was always available by phone or email. I heartily recommend him to anyone who needs a mortgage or refinance.
My husband & I have refinanced our mortgage with Jim Apessos and Midwest Equity Mortgage TWICE. Each time I researched refinancing with several companies - and Jim always came through with the BEST rate quickly & professionally. His figures were accurate and he jumps right into the paperwork so you can lock in quickly and is quick to answer any questions you have. Jim is a credit to his profession - and obviously loves his job! I guarantee you will enjoy working with him!
I had such a pleasant experience the first few times I used Jim Apessos at Midwest Equity Mortgage that I ignored the advice of my Real Estate agent and insisted on using him again when I bought a new house recently. And true to form, Jim was great. The whole process was seamless and quick. And I made a believer out of my Real Estate agent in the process. Jim was always available by phone or email and was very helpful through the whole process as he always has been in the past. I would gladly recommend him to anyone who needs a refi or a whole new mortgage. You can trust that he'll do the right thing and treat your loan like its the only one he's working on.
I just closed escrow on my new property and Jim Apessos was so awesome! My mom referred me to him. He was very patient and attentive to my (MANY) questions and needs. He was always friendly and remained professional and calm in the midst of the home buying process. Highly recommended!!
Jim is the BEST! I worked with him twice to refinance my mortgage. He is honest, fast and courteous through the loan application process, and I cannot thank him enough for his amazing professionalism. When I worked with Jim for the first time in 2013, I was only a few months into a new job after being unemployed for over a year. Despite the challenging condition, he got me an incredible deal that resulted in lowering my monthly mortgage payment by $350. Fast forward 3 years, now that I have a steady job, I needed some cash for a major home improvement project. I applied for a home equity loan with a local credit union, but while I was waiting for my application to be approved, I called Jim to see what he had to offer. On the same day, he checked my financial background and approved me, and by the time the Credit Union approved my application, Midwest Equity sent an appraiser to my house and the loan was with an underwriter in no time. The second re-fi closed in 3 weeks after making the call. Jim, as usual, stayed in touch with me throughout the process to ensure everything was going smoothly. Thanks to Jim, I am looking forward to adding a room to my house....my home ownership is getting better and better!
I recently refinanced my home loan with Jim.the whole process was fast and easy.He is very helpful and professional. Highly recommended!
I highly recommend him and his team to all of my friends, associates and all of those looking for a smooth and easy loan process with impeccable service, follow up and attention to detail. There is no better loan officer or friend in the industry. Kindest regards, Diane Euer
I was hesitant to work with a company that was out of state but read the reviews and thought I would give it a try; I was NOT disappointed! This process was pretty seamless and everyone was great to work, even the mobile Notary and the Appraiser were great people. I highly recommend!
Randy has done a refinance for me and a new mortgage. Randy is extremely knowledgable about the home buying procedures and the various mortgage rates and available options. I like that Randy is patient with me when I ask him a bunch of questions and he explains the answers in a understandable way. I purchase investment properties and I have talked to a lot of mortgage brokers and by far Randy is the best when it comes to knowing his stuff, setting you up with the best financing choice, and the most important aspect is he always seems to have the lowest interest rates!
Bill Deligiannis followed up on my queries in detail. Appreciated his responsiveness, as well his open and honest communication.
Thought everything was great! No complaints.
Bill was a great asset to have during my search. He made the whole process much easier. I have already recommended his services to several friends! I will definitely be using him again in the future! Thanks for everything
Bill is superb! he always cares more for the customer than himself.
Bill did a great job on my behalf, handling all per my request!
Bill did a great job on following through on my behalf on all aspects of the buying process. He was quite thorough, as well as professional personable ... will definitely use him again!
Bill is very easygoing and very knowledgeable. He offers up options to consider without pushing customers to accept any particular one, leaving decisions entirely up to you. We highly recommend Bill for your real estate needs.
We have refinanced a couple of times with Bill. He has been very knowledgeable about ways to improve our financial situation. Bill also knows the market and has strongly encouraged us to refinance when the rates have been at their lowest. I feel like he is truly working for our best interest. Definitely Bill is a person of integrity, professional and kind! I would highly recommend him and would do business with him again.
Very helpful and respective. Great personality with great people skills. Knows his craft and the area. Has an answer to every question and if unsure will work fast in getting the answer for you. All in all a great agent to have on your side.
Bill was awesome. He assisted me in buying a new house - in selling my existing house, and in refinancing for better rates. In all cases, I was a picky and indecisive person, and he dealt with it all. He was professional and understanding. He found me exactly what I was looking for. In addition to being very competent and knowledgeable, he is also honest, caring, and kind. I would recommend him in a heartbeat!
It was 1.5 years since my last refinance and the process was much more strict this time as a result of changing times. Bill was always very patient with me and my many questions on why so many pieces of information was needed.
Bill was responsive to our questions and got us through the process of getting a loan for a home purchase that normally is not the most enjoyable. Thanks Bill!
Bill has provided excellent customer service and great rates. I have used him for my home purchase as well as 5 refinances.
Bill knows the process, market and has a strong desire to make sure I am knowledgeable and answers all my questions.
I trust him to do the right thing for me.